No action is required. Your services will continue uninterrupted.

Yes. global customers can seamlessly access Saudi-based zones through sccc by stc, benefiting from our localized infrastructure, compliance with Saudi data sovereignty regulations, and specialized services for the Kingdom's digital environment. Similarly, Saudi customers can access Alibaba cloud’s globally available zones while maintaining their client information and billing relationship with us.

Absolutely. deploy your own LLMs or choose from our library, including Alibaba cloud’s qwen, on public cloud, hybrid, or on-prem.

You can contact our Saudi-based call center 24/7 at 920010911.

We're here to assist with your inquiries, suggestions, or concerns and connect you with specialists when deeper support is needed.

Register through our portal to get started. for migration help, partnership inquiries, or any further assistance, fill out our website’s contact us form.

To submit a support ticket: 1. Sign in to the portal first. 2. From the left-hand menu, click Tickets. 3. Select New Ticket and fill out the required details.

To share feedback: Click the Feedback button located at the bottom-right corner of the portal screen.

Data stays in-country, encryption is on by default, and configurations align with local regulations and CIS benchmarks.

The rebranding reinforces our commitment to Saudi data sovereignty. All data continues to be stored and managed securely within Saudi Arabia, in full compliance with local regulations.

We offer over 100 localized cloud products across IaaS, PaaS, and SaaS, alongside managed services, professional services, and the only Saudi-focused SaaS marketplace.

sccc by stc delivers a Saudi-focused cloud: local talent, Saudi billing, strict compliance, and a curated SaaS marketplace. managed, professional, and after-sales services plus our channel program give clients a superior, regulation aligned experience that drives the Kingdom’s digital goals.

sccc’s cloud solutions serve a broad spectrum of enterprises, including government agencies, large corporations, small and medium businesses (SMEs), and startups. our secure, scalable services support key sectors such as healthcare, education, financial services, retail, and many others. we also support individuals and innovators who want to turn ideas into reality. whether you lead a major organization or are launching your first venture, sccc provides the tools and local expertise to drive digital transformation across Saudi Arabia.

sccc, short for Saudi cloud computing company, is Saudi Arabia’s national cloud provider and an stc subsidiary. established in June 2022 and backed by stc, we keep data inside the Kingdom while pioneering the next generation of cloud services.

Expect dedicated account managers, specialized 24/7 support, and Saudi-run managed services. our experts deliver strategy workshops, architecture design, low-impact migrations, DevOps enablement, and compliance advisory for peak efficiency. enjoy SAR 5,000 enterprise or SAR 1,000 individual credit to explore our secure cloud.

Two availability zones in Riyadh ensure data remains within the Kingdom and provide multi-zone redundancy for business continuity.

We never shifted direction; we started as sccc and remain sccc. the new name signals our next chapter, expanding beyond a single vendor into a full Saudi cloud ecosystem with global partners, local compliance, a dedicated marketplace, and end-to-end services that propel the Kingdom’s digital ambitions.

Yes. we will continue offering and supporting Alibaba cloud technologies. we've already localized over 100 Alibaba cloud products and will continue to do so as Alibaba cloud remains our important technology partner. In addition to providing Alibaba cloud services in Saudi Arabia, we will continuously develop and update these services with the latest hardware and software enhancements to ensure they are always running with optimal performance. our portfolio includes localized billing systems, a dedicated SaaS marketplace, and additional value-added services as part of a broader ecosystem.

Yes. we will continue providing Alibaba cloud-certified training while introducing our own programs tailored to the Saudi market's needs.

No. our rebranding expands opportunities for partnerships, both local and international, especially within the Saudi and global digital ecosystem. we always welcome greater collaboration, innovation, and mutual growth as it's in our DNA.