sccc platform terms of use

effective date: 26th June 2025

please read these terms and conditions carefully

These terms of Use (this “agreement”) describe the terms and conditions applicable to your access and use of the Saudi Cloud Computing Company website, currently located at URL: www.sccc.sa and www.alibabacloud.sa and the access and use by registered users of Saudi cloud Computing Company’s products and services offered through the platform (the “sccc platform”). This document is a legally binding agreement between you as a user of the sccc platform (referred to as “you” or “your” hereinafter) and the Saudi cloud Computing Company (referred to as “we”, “our”, “sccc”, “sccc by stc” hereinafter). Registered users of the sccc platform, including you and other registrants, are referred to as “User” hereinafter. By using the sccc platform, the platform services and product services (as each are defined below), you acknowledge and agree that you have read, understood, and agreed to be bound by the terms (as defined below).

1. application and acceptance of the terms
  1. Your use of the sccc platform (the “platform services”) and its ancillary products and services (the “product services”) (platform services and product services shall collectively be referred to as “services” hereinafter) is subject to the laws and regulations of the Kingdom of Saudi Arabia (the “Kingdom”) and the terms and conditions contained in this agreement as well as those provided in the following (collectively, the “terms”): a. sccc product terms and Conditions; b. Privacy policy; c. the marketplace End-User agreement and any other agreements that apply to use of the sccc marketplace; d. third-party terms and conditions that apply to certain services; and e. Any other website or service rules and policies as adopted and published on the sccc platform from time to time.
  2. By accessing the sccc platform or using the services, you agree to accept and be bound by the terms. please do not use the services if you do not agree to and accept all of the terms. You acknowledge and agree that sccc may amend any terms at any time by posting the relevant amended and restated terms on the sccc platform. Unless otherwise noted by sccc, material changes to the terms and any addendum will become effective 15 days after they are posted, except if the changes apply to new sccc services, new functions or for compliance of applicable law in which case they will be effective immediately or at a date as specified by sccc. By continuing to use the services, you agree to be bound by the amended and restated terms.
  3. You may be required to enter into a separate agreement or agree to other terms and conditions, whether online or offline, with sccc, its affiliates, or third parties for the services or any other services ancillary to the use of the sccc platform (“additional agreements”). If there is any conflict or inconsistency between the terms and the additional agreements, the additional agreements shall take precedence over the terms only in relation to the portion of the services governed by the conflicting additional agreements.
  4. sccc shall have the right to assign or novate any part of or all of the terms (including any of our rights, titles, benefits, interests, and obligations and duties in the terms, including this agreement) to any person or entity (including any affiliates of sccc). sccc may by written notice to you (which may be posted on the sccc platform) require such assignment or novation of the terms or any part thereof, and you hereby irrevocably agree and consent to any such assignment or novation, whereupon sccc shall be released and discharged from all of its obligations under these terms, as well as all claims, actions and demands arising under these terms up to the time of such assignment or novation.
  5. You may not assign, in whole or part, any of the terms, including this agreement, to any person or entity.
2. provision of services
  1. You must register as a member on the sccc platform in order to access and use the product services.
  2. sccc has the right to restrict, suspend or terminate your access to or use of the sccc platform or certain services (or any features within the services) if in sccc’s sole and absolute opinion you are in breach of the terms.
  3. The services (or any features within any Service) may vary for different regions and countries. No warranty or representation is given that a particular Service or feature or function thereof or the same type and extent of the Service or features and functions thereof will be available in all countries and regions or for all users. sccc may in its sole discretion limit, deny or create different levels of access to and use of any services (or any features comprised therein) with respect to different users.
  4. Some products, services, promotions, campaigns, service level agreements, guarantees, or other forms of Offerings may only apply to selected customers in particular locations (including as may be described in the regional pages of sccc platform) (the “Regional Offerings”). these Regional Offerings may be offered or provided by entities other than sccc. these Regional Offerings and the terms related thereto may not apply to you or be available through the services. Unless otherwise specified, these Regional Offerings are not offered or provided by sccc and sccc is not liable for any matters related to the Regional Offerings. Likewise, certain products, services, promotions, campaigns, service level agreements, guarantees, or other forms of Offerings of the services may not be available to you if you are eligible for Regional Offerings. You are responsible for reviewing the terms and conditions for each Regional Offering carefully before agreeing to participate, purchase, or use any of the Regional Offerings as the terms and conditions for each offering may differ. You agree that you shall be bound by our determination as to whether a particular offering constitutes a Regional Offering or part of the services and the relevant terms applicable thereto. If you do not agree to the applicable terms and conditions, you shall cease your participation in, use, or purchase of the relevant Offerings.
  5. sccc may, at its discretion, provide you with a purchase credit limit for making purchases of services (“virtual credits”). virtual credits may be used to purchase services by placing a purchase order online on the sccc platform or offline (a “purchase Order”), subject to the terms and pricing conditions as published on the sccc platform. Each purchase Order shall identify the customer, quantity, products or services purchased, and amount of virtual credits to be used. You are responsible for ensuring that all information provided in the purchase Order is accurate and complete. In the case a discount is being provided to you, you shall also include the opportunity number and a signed virtual credit purchase form upon submission to sccc. virtual credit allocations will be invoiced in your upcoming billing cycle.
3. use of the sccc platform or services
  1. As a condition of your access to and use of the services, you agree that you will comply with any and all applicable laws and regulations, and will not engage in fraudulent or deceptive practices, when using the services.
  2. With respect to content made available via the services, You agree that you will not: a. Copy, reproduce, download, re-publish, sell, distribute or resell any services or any information, text, images, graphics, video clips, sound, directories, files, databases, or listings made available via the services (the “Content”); b. Without limiting the generality of the foregoing, copy, reproduce, download, compile or otherwise use any Content for the purposes of operating a business that competes with sccc, or otherwise commercially exploit the Content. systematic retrieval of Content from the services to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) without written permission from sccc is prohibited; or c. Upload, post, make available, use, encourage, promote, facilitate the use or submission or copy, reproduce, download or compile any Content or materials: i. That are defamatory, obscene, abusive, invasive of privacy, or offensive, including but not limited to content related to child pornography, bestiality, or other types of illegal sexual content; ii. Obtained from or via the services for any purpose not expressly permitted in the terms or the additional agreements; or iii. That infringe or misappropriate the Intellectual Property Rights (as defined below) or proprietary rights of sccc or others.
  3. You agree that you will not: a. undertake any action to undermine the integrity of the computer or communication systems, network, software application, or networks and computing devices used in connection with the services or any other User (each a “system”) or to gain unauthorized access to any system; b. Monitor data or traffic on any system without the express permission of sccc; c. Probe, test, or scan the vulnerability of any system or attempt to breach any security or authentication measures used in connection thereto; d. Falsify your original, including the forging of TCP-IP packer headers, e-mail headers, or any part of any message describing its origin or route; or e. Otherwise do any act or thing which, in the sole opinion of sccc, may undermine the security of any system.
  4. You agree that you will not: a. Conduct any monitoring or crawling of any system; b. Engage in any denial of service (DoS) attacks, distributed denial of service (DDoS) attacks, or any other forms of network attacks; c. Engage in any behavior that may interfere with the proper functioning of any system, including mail or news bombing, broadcast attacks, flooding, and any other relevant network interference techniques; d. Operate any network services, such as open proxies, open mail relays, or open recursive domain name servers; or e. Otherwise do any act or thing which, in the sole opinion of sccc, constitutes network abuse of any system.
  5. You agree that you will not distribute, send, or facilitate the sending or any unsolicited electronic commercial messages, or engage in any form of spamming activities that are in breach of the laws and regulations of any relevant jurisdiction or otherwise do any act or thing which, in the sole opinion of sccc, constitutes promotion and marketing message abuse.
  6. You acknowledge and agree that by disclosing or submitting any information to us, you warrant that you have the full power, legal capacity and authority to disclose or submit such information, and that the use of such information in accordance with these terms shall not expose us to any claim, liability, or prosecution.
  7. In addition to the matters set out in the privacy policy in relation to personal data, you agree as follows in relation to any data or information (other than personal data) that you provide to us for processing, storage, hosting or any other purposes in connection with your purchase and use of our services (collectively, “Information”). a. Except as provided below and as prohibited by the laws and regulations of the Kingdom, Information that you provide to us may be transferred to, stored and processed in the country in which we, our affiliates, or our sub-contractors maintain facilities for the services. This may be in a different jurisdiction from where you are located, and accordingly, such Information may, if permitted by applicable law, be transferred to an overseas jurisdiction. b. You acknowledge and agree that any such processing of such Information is necessary to process and administer your customer account and to provide the services and you consent to the same. You further agree and consent to sccc processing such Information on your behalf pursuant to the terms and you appoint us to store and process such Information, and if permitted by applicable law, to perform any such transfer of such Information to any such country, to provide our services. c. You acknowledge and agree that Information related to your payment instruments (such as credit cards), including Information about your payment instrument organisation, the last few digits of your payment instrument number, the security code, and the expiration date of your payment instrument will be transferred to, stored and processed by our third-party payment service provider directly in order to process your payment transactions. d. With respect to any other Information that you provide to us or is collected by us, including Information provided at registration, Information we record pertaining to your activities, and Information provided voluntarily by you, you acknowledge and agree that we may in our commercial discretion store and transfer such Information to any of our affiliates, including those located in other countries if permitted by applicable law. e. We will not disclose your Information outside of us, our affiliates or our third-party service providers unless: i. You request us to do so; ii. Your end user has provided consent for us to do so; iii. As provided in the terms, or iv. As required by and to comply with applicable law, legal process or lawful government requests, or in respect of any claims or potential claims brought against us or our shareholders, subsidiaries or affiliates.
  8. You also acknowledge and agree that Information you provide shall comply with the terms.
  9. You agree and acknowledge that we have the sole discretion to designate from time to time the domain names or URLs through which you may permitted access to the services and the sccc platform. You shall be solely responsible for implementing any changes necessary from time to time to your systems at your sole cost and expense.
  10. You agree that you will, as soon as you are aware and to the extent practicable, notify sccc of any unauthorized use, suspected or actual, or breach of the above by you or anyone who uses or has used your account.